Terms of Service

DermAdventures LLC d/b/a Veldheer Lineman Vault ("VLV", "we", "our", "us")
Effective date: July 1, 2026
Last updated: July 1, 2026

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN A BINDING ARBITRATION PROVISION, A CLASS ACTION WAIVER, A JURY TRIAL WAIVER, AND LIMITATIONS ON OUR LIABILITY (Sections 16, 17, and 18). BY USING VLV YOU AGREE TO ALL OF THEM.

1. Acceptance of these Terms
These Terms of Service ("Terms") are a legally binding contract between you and DermAdventures LLC, a Michigan limited liability company doing business as Veldheer Lineman Vault ("VLV"). By creating an account, downloading the app, or otherwise using any VLV service (the "Service"), you agree to these Terms and our Privacy Policy. If you don't agree, don't use the Service.

If you are using the Service on behalf of a minor (see Section 4), you represent that you are the parent or legal guardian and you accept these Terms on the minor's behalf.

2. The Service
VLV is a mobile-first training, nutrition, and recovery app for American football offensive linemen. The Service includes training programs, in-season planning, nutrition logging, recovery tracking, AI-generated content, community features ("Tribe"), and related features. The Service also includes internal administrative and operational tools we use to run VLV — usage and product analytics, membership migration and access-management tools (including manual Pro access grants), and operational and reliability monitoring. We may change, suspend, or discontinue any part of the Service at any time, with or without notice, with no liability to you.

3. Health, fitness, and medical disclaimer (READ THIS)
VLV is not a medical service. We do not provide medical advice, diagnosis, or treatment. Nothing in the Service — including AI-generated workout plans, nutrition recommendations, recovery protocols, plate analyses, readiness scores, or coach-attributed rationales — is a substitute for professional medical, dietary, athletic training, strength and conditioning, or mental health advice.

Before you begin any training program, change your nutrition, or act on any recommendation from the Service, you must consult a licensed physician, certified athletic trainer, registered dietitian, or other qualified professional, especially if you have any pre-existing medical condition, are pregnant or postpartum, are under 18, are recovering from injury or illness, take any medication, or have any concern about your fitness to exercise.

You assume all risk of physical injury, illness, death, property damage, or any other harm arising from your use of the Service. Stop immediately and seek medical care if you experience pain, dizziness, shortness of breath, chest discomfort, or any symptom that concerns you.

3.1 Football, contact-sport, and catastrophic-injury risk
You acknowledge that American football and the strength, power, conditioning, and contact-readiness training the Service supports involve a substantial and inherent risk of catastrophic injury, including concussion, sub-concussive trauma, chronic traumatic encephalopathy (CTE), heat illness, rhabdomyolysis, cardiac events, spinal cord injury, paralysis, permanent disability, and death. No app, plan, recommendation, readiness score, or AI Output can eliminate, predict, or detect these risks. You knowingly and voluntarily assume all such risks in connection with your use of the Service.

3.2 Pre-participation medical clearance (your warranty)
You represent and warrant that before you use the Service or perform any activity, exercise, drill, or nutrition recommendation contained in or generated by the Service, you have been examined by a licensed physician and cleared for unrestricted strength, conditioning, and contact-sport participation, and that you will obtain renewed clearance after any injury, illness, surgery, hospitalization, loss of consciousness, suspected concussion, or change in your medical status. Your failure to obtain or maintain such clearance is a material breach of these Terms and a complete defense to any claim against VLV.

3.3 Not an emergency service
The Service is not a medical, emergency-response, mental-health crisis, or 911 service. Do not rely on the Service in any emergency. If you or someone near you is experiencing a medical, mental-health, or safety emergency, call your local emergency number (911 in the U.S.) or go to the nearest emergency room immediately.

3.4 Notice of injury
As a condition of any claim against VLV, you must provide written notice to support@veldheerlinemanvault.com within thirty (30) days of any injury, illness, or incident you contend was caused or contributed to by the Service. Failure to give timely notice waives the claim to the maximum extent permitted by law.

4. Eligibility and minors
You must be at least 13 years old to create an account. Users 13–17 may use the Service only with the express, verifiable consent and supervision of a parent or legal guardian, who agrees to be bound by these Terms on the minor's behalf and accepts joint responsibility for the minor's use of the Service, including the health and fitness risks in Section 3.

The Service is not offered to children under 13. We do not knowingly collect personal information from anyone under 13. If we learn we have, we will delete it. Parents may contact support@veldheerlinemanvault.com with any concern.

4.1 Parent/guardian acknowledgment, waiver, and indemnity for minors
If you are the parent or legal guardian of a minor user, you represent that you have sole or joint legal authority to bind the minor to these Terms. You acknowledge the risks in Section 3 (including 3.1) on the minor's behalf. To the maximum extent permitted by law, you (i) release and waive on your own behalf and on the minor's behalf any and all claims against VLV arising from or related to the minor's use of the Service, including claims for personal injury, illness, emotional distress, and wrongful death; and (ii) agree to defend, indemnify, and hold harmless VLV from any claim brought by, on behalf of, or arising from the minor, including claims brought by the minor after reaching the age of majority. You acknowledge that some jurisdictions limit a parent's ability to waive a minor's prospective claims; this Section is to be enforced to the maximum extent permitted in your jurisdiction and otherwise severed without affecting the rest of these Terms.

5. Your account
You're responsible for keeping your login credentials secure. Notify us immediately at support@veldheerlinemanvault.com if you suspect unauthorized access. You're responsible for all activity under your account. We are not liable for any loss arising from your failure to safeguard your account. You agree to provide accurate intake information (age, weight, position, injury status, etc.) and to keep it current. Inaccurate intake degrades the AI's recommendations and increases your injury risk.

6. Subscriptions, auto-renewal, and payments
6.1 Pricing and term. Subscription pricing, billing cycle (monthly or annual), and any free-trial duration are presented at the point of purchase and incorporated into these Terms. All subscriptions are processed by RevenueCat and billed through the Apple App Store or Google Play Store, subject to those platforms' payment terms.

6.2 Automatic renewal — please read. Your subscription will automatically renew at the end of each billing period at the then-current price unless you cancel at least 24 hours before the end of the current period. Your payment method will be charged automatically by Apple or Google. To avoid being charged, you must cancel before the renewal date.

6.3 How to cancel.
iOS: Settings → [your name] → Subscriptions → VLV → Cancel Subscription.
Android: Google Play Store → Menu → Subscriptions → VLV → Cancel.
Cancellation takes effect at the end of the current billing period. We do not process cancellations through email.

6.4 Free trials. If a free trial is offered, you must cancel at least 24 hours before the trial ends to avoid being charged for the first paid period. Free trials are limited to one per user account; we may detect and refuse duplicate trials.

6.5 Price changes. We may change pricing on a going-forward basis. We will notify you in the app or by email before any price increase takes effect, and the change will apply at your next renewal. Continued use after the effective date is acceptance.

6.6 No refunds. Except where required by law, all charges are final and non-refundable, including for partial billing periods and unused features. Refunds, where available, are governed by Apple's or Google's published policies and processed solely by them.

6.7 No chargebacks. You agree not to initiate a payment-card chargeback or payment-platform dispute for any charge you authorized. If you initiate an unauthorized chargeback, we may suspend your account, recover the disputed amount and any associated fees, and pursue collection.

6.8 California subscribers. California residents may cancel a subscription within 3 business days of purchase under Cal. Civ. Code § 1689.6 et seq. Notice of cancellation may be given by following the cancellation steps in Section 6.3 or by emailing support@veldheerlinemanvault.com with your account email and the words "ARL Cancellation".

6.9 Legacy access, migration, and manual grants. Separate from paid auto-renewing subscriptions, VLV may grant access to paid or "Pro" features outside of the App Store or Google Play — for example, to honor a legacy membership, to bridge you during a migration from a prior VLV system or community, as promotional or team access, as a support adjustment, or as a manual Pro access grant. These grants are provided at our discretion and are not a purchase: they do not create a charge on the Apple App Store or Google Play, are not billed or auto-renewed, and are not eligible for refunds through those stores. A grant may be time-limited (it may expire on a set paid-through date), may differ in scope or duration from a paid subscription, and confers no ongoing right to free access. We may correct, adjust, suspend, or revoke a grant at any time if it was issued in error, is abused, is transferred or shared, has expired, or is inconsistent with our membership or access records. Nothing in this Section obligates us to offer, continue, or renew any grant.

7. Acceptable use
You agree not to: use the Service unlawfully; use the Service if previously banned; impersonate any person or misrepresent your identity, age, eligibility, or affiliation; upload content that is illegal, defamatory, harassing, threatening, hateful, sexually explicit, or that infringes anyone's rights; upload film of any person without the rights or consent required by law; attempt to reverse-engineer, decompile, scrape, or interfere with the Service or its security; use bots or automated tools; bypass rate limits, paywalls, or authentication; use the Service or any AI Output to develop a competing product or to train a third-party model; abuse, harass, threaten, or stalk other users; share, sell, or transfer your account.

We may suspend or terminate your account at any time, with or without notice, for any violation of these Terms or for any other reason at our sole discretion (Section 14).

8. User-generated content (Tribe, film, photos, notes)
You retain ownership of the content you create or upload to the Service ("Your Content"), including posts, comments, profile information, film clips, plate photos, voice notes, and free-form notes.

By submitting Your Content, you grant VLV a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, modify (for formatting, thumbnailing, transcoding, and moderation), display, distribute, and otherwise use Your Content solely to operate, provide, improve, and promote the Service. This license terminates when you delete the content or your account, except that backup copies may persist for a commercially reasonable period and de-identified aggregate data may be retained.

You represent and warrant that: you own or have all necessary rights to Your Content; Your Content does not infringe any third party's rights; you have the consent of every identifiable person depicted in any film clip, photo, or audio you upload (and, where the person is a minor, the consent of their parent or guardian); and Your Content does not violate any law.

You are solely responsible for Your Content. We do not endorse it, and we may remove any content at our sole discretion without notice.

9. AI-generated content
The Service uses third-party AI models (OpenAI, Google Gemini, Anthropic via OpenRouter, Whisper) to generate workout plans, nutrition recommendations, recovery insights, plate analyses, transcriptions, and other outputs ("AI Output").

You acknowledge and agree that:
AI Output is generated by statistical models and may be inaccurate, incomplete, biased, outdated, unsafe, or otherwise unsuitable for your situation.
AI Output is not professional medical, dietary, athletic training, mental health, or coaching advice, and the disclaimers in Section 3 apply with full force.
We do not warrant the accuracy, safety, suitability, or fitness for any purpose of any AI Output.
You are solely responsible for evaluating and acting on any AI Output, and you assume all risk of doing so.
Coach attributions in the Service ("Galpin", "Morris", "Simmons", "Poliquin", "Pfaff", "Vaulty", etc.) are stylistic personas used to communicate AI Output in a coaching voice. They do not represent endorsement, advice, or any relationship with any real person, and any resemblance to a real person is for stylistic flavor only.

10. Wearable and health data
Where you connect Apple Health (iOS) or any other wearable or health source to the Service, you authorize us to read the data described in our Privacy Policy and to use it to compute readiness signals, drive recommendations, and personalize content. You can revoke this authorization at any time in iOS Settings. The disclaimers in Section 3 and Section 9 apply to all readiness scores, trend analyses, and "Vaulty's Take" outputs.

11. Intellectual property
The Service, including all software, design, text, graphics, logos, audio, video, training programs, drill libraries, AI prompts, and trademarks, is owned by VLV or our licensors and is protected by U.S. and international intellectual property laws. We grant you a personal, limited, revocable, non-transferable, non-sublicensable license to use the Service for your own non-commercial use, subject to these Terms. You may not copy, reproduce, modify, distribute, sell, lease, sublicense, publicly display, publicly perform, or create derivative works of any part of the Service without our prior written permission.

"Veldheer Lineman Vault", "VLV", "Vaulty", and "Biometric Command Center" are trademarks of DermAdventures LLC.

12. Feedback
If you send us suggestions, ideas, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free, fully-paid license to use them for any purpose without compensation or attribution to you.

13. DMCA / copyright complaints
If you believe content on the Service infringes your copyright, send a notice with the elements required by 17 U.S.C. § 512(c)(3) to support@veldheerlinemanvault.com with the subject line "DMCA Notice". We may remove the allegedly infringing content and terminate repeat infringers' accounts.

14. Termination
You may stop using the Service at any time. You can delete your account from Settings → Account → Delete Account in the app or by emailing us. We may suspend, restrict, or terminate your account or access to the Service at any time, with or without notice, for any reason or no reason, and we may revoke or adjust any manual, legacy, promotional, or migration-related access grant as described in Section 6.9. On termination or account deletion, deletion and retention of your data are handled as described in our Privacy Policy. The sections listed in Section 22.3 survive termination.

15. Disclaimer of warranties
THE SERVICE, ALL CONTENT, AND ALL AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VLV AND ITS LICENSORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;
WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ACCURATE, RELIABLE, COMPLETE, OR ERROR-FREE;
WARRANTIES THAT ANY DEFECTS WILL BE CORRECTED;
WARRANTIES REGARDING THE ACCURACY, SAFETY, OR SUITABILITY OF ANY AI OUTPUT, TRAINING PROGRAM, NUTRITION RECOMMENDATION, OR RECOVERY PROTOCOL;
WARRANTIES REGARDING ANY THIRD-PARTY SERVICE, INCLUDING APPLE HEALTH, REVENUECAT, OR ANY AI PROVIDER.

NO ADVICE OR INFORMATION OBTAINED FROM THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the above exclusions apply to the maximum extent permitted by law.

16. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL VLV OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
DAMAGES FOR PERSONAL INJURY, BODILY HARM, EMOTIONAL DISTRESS, OR DEATH ARISING FROM YOUR USE OF THE SERVICE OR ANY AI OUTPUT;
DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES;
DAMAGES ARISING FROM ANY THIRD-PARTY CONTENT, USER CONTENT, OR THIRD-PARTY SERVICE;
DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT;
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT VLV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

VLV'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID VLV IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

THE LIMITATIONS IN THIS SECTION ARE A FUNDAMENTAL ELEMENT OF THE BARGAIN BETWEEN YOU AND VLV. THEY APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

16.1 One-year limitation period
Any claim arising out of or related to these Terms or the Service must be filed (whether in arbitration or, where permitted, in court) within ONE (1) YEAR after the claim arose, or it is permanently barred, except where a longer period is required by non-waivable law.

17. Indemnification
You agree to defend, indemnify, and hold harmless VLV and its officers, directors, employees, agents, affiliates, licensors, and service providers from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

your use or misuse of the Service;
Your Content;
your violation of these Terms;
your violation of any law or any third party's rights, including IP rights and rights of publicity;
any physical injury, illness, or death suffered by you or any third party in connection with the Service; or
your reliance on any AI Output.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.

18. Binding arbitration, class action waiver, jury trial waiver
Read this section carefully — it affects your legal rights.

18.1 Agreement to arbitrate. You and VLV agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or any AI Output (a "Dispute") will be resolved exclusively by final and binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, except as set out below. Judgment on the award may be entered in any court with jurisdiction.

18.2 Class action and jury trial waivers. YOU AND VLV WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION, including as a class representative or class member. The arbitrator may not consolidate claims or preside over any form of representative or class proceeding. If this class action waiver is found unenforceable as to any claim, that claim must be severed and litigated in court, while all other claims remain in arbitration.

18.3 Exceptions. Either party may bring an individual claim in small claims court if it qualifies. Either party may seek injunctive or equitable relief in court for actual or threatened infringement, misappropriation, or violation of intellectual property rights.

18.4 Opt-out. You may opt out of this arbitration agreement by sending written notice to support@veldheerlinemanvault.com with the subject line "Arbitration Opt-Out" within 30 days of first accepting these Terms. The notice must include your full name, the email associated with your account, and a clear statement that you opt out of arbitration. Opting out will not affect any other part of these Terms.

18.5 Venue and seat. The seat of arbitration is Kent County, Michigan, U.S.A., and the arbitration will be conducted in English. The arbitrator's award is final and binding.

18.6 30-day informal resolution. Before initiating arbitration, you must send a written notice of the Dispute to support@veldheerlinemanvault.com describing the claim and the relief sought. The parties will attempt in good faith to resolve the Dispute for 30 days before either party may initiate arbitration.

18.7 Coordinated / mass arbitration. If 25 or more similar arbitration demands are filed by or with the assistance of the same law firm or coordinated group within a 60-day period (a "Mass Filing"):
(a) the parties agree to use a bellwether process: counsel for claimants and VLV will each select up to 10 cases (20 total) to be arbitrated first;
(b) all other cases are stayed and the applicable statutes of limitations are tolled while the bellwethers proceed;
(c) after the bellwether arbitrations are complete, the parties will participate in a single mediation of the remaining cases for 60 days;
(d) if any case remains unresolved after mediation, the next 20 bellwethers will proceed, and so on; and
(e) any party who does not consent to this process waives the arbitration agreement as to its claim and must pursue the claim in the courts identified in Section 19, on an individual basis only.

This Section is intended to ensure fair, efficient, and proportionate adjudication of mass claims and to prevent the misuse of arbitration filing fees as a coercive tactic.

18.8 Federal Arbitration Act. The Federal Arbitration Act, 9 U.S.C. §§ 1 et seq., governs the interpretation and enforcement of this Section 18. Notwithstanding Section 19, federal arbitration law preempts any state law to the contrary.

19. Governing law and venue (for non-arbitrable matters)
These Terms are governed by the laws of the State of Michigan, U.S.A., without regard to its conflict-of-laws principles. For any Dispute that is not subject to arbitration under Section 18, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Kent County, Michigan. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

20. Apple-specific terms (iOS users)
If you downloaded the app from the Apple App Store, you acknowledge:

These Terms are between you and VLV, not Apple. VLV is solely responsible for the Service.
Apple has no obligation to provide maintenance or support for the Service.
In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation.
VLV (not Apple) is responsible for any product liability claim, claim that the Service fails to conform to any legal or regulatory requirement, and any claim arising under consumer-protection or similar law.
VLV (not Apple) is responsible for the investigation, defense, settlement, and discharge of any third-party intellectual property infringement claim.
You comply with all applicable third-party terms when using the Service, including U.S. export laws and any prohibition on using the Service in a U.S.-embargoed country or while on the U.S. government's denied-parties list.
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

21. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we'll notify you in the app and update the "Last updated" date. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree, you must stop using the Service.

22. Miscellaneous
22.1 Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and VLV regarding the Service and supersede any prior agreement.

22.2 No reliance. You acknowledge that you have not relied on any representation, warranty, or statement not expressly set out in these Terms. Any such extrinsic representation is disclaimed.

22.3 Survival. Sections 3, 3.1–3.4, 4.1, 8 (license to retained content), 9, 11, 12, 13, 15, 16, 16.1, 17, 18, 19, 20, and 22 survive termination of these Terms or your account.

22.4 Severability. If any provision is held unenforceable, the remaining provisions will remain in full force and effect.

22.5 No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.

22.6 Assignment. You may not assign these Terms without our written consent. We may assign them freely.

22.7 Force majeure. We are not liable for any failure to perform due to causes beyond our reasonable control.

22.8 Headings. Section headings are for convenience only and have no legal effect.

22.9 No third-party beneficiaries. Except for Apple and Google as expressly stated, these Terms confer no rights on any third party.

22.10 Equitable relief. You acknowledge that any breach of Sections 7, 8, or 11 may cause irreparable harm to VLV for which monetary damages would be inadequate, and that VLV is entitled to seek injunctive relief without bond, in addition to any other remedy.

22.11 Attorneys' fees. In any action to enforce these Terms (other than an arbitration governed by JAMS rules, which control fee allocation), the prevailing party is entitled to recover reasonable attorneys' fees and costs.

22.12 E-SIGN consent. You consent to receive these Terms, the Privacy Policy, billing notices, legal notices, and other communications from us in electronic form. Electronic communications satisfy any legal requirement that the communication be in writing.

22.13 Notices. We may give notices through the app, by email to the address on your account, or by posting on our site. You must give us notice at support@veldheerlinemanvault.com.

23. Contact
DermAdventures LLC d/b/a Veldheer Lineman Vault
Email: support@veldheerlinemanvault.com
Postal address: Available on written request.