Billing & Cancellation
Subscriptions purchased through the iOS app are managed by Apple. To cancel or change a plan, open iPhone Settings, tap your Apple Account, then Subscriptions.
Support
Veldheer Lineman Vault
Need help with the app, your account, billing, feedback, or a feature request? We have your blind side and will help you find the right next step.
For App Store subscriptions, billing and cancellation are managed through your Apple account. VLV support can still help you find the right place to manage the subscription.
Common Help
Get the right support lane.
Account Help
Email support with the issue, device type, app version, and the email address used for the VLV account. Do not send passwords or payment card details.
Bug Reports
Include what you were doing, what happened, what you expected, and screenshots if helpful. The more specific the report, the faster it can be investigated.
Training & AI Features
Vaulty AI is designed to support planning, substitutions, meals, and recovery decisions. For injuries, pain, or medical concerns, use a qualified professional.
Privacy Requests
You can delete your account at any time from inside the app at Settings → Delete Account. For data access, correction, or any other privacy request, email support with “Privacy Request” in the subject line.
Feature Requests
Send ideas for new tools, drills, training flows, or app improvements. VLV is built around the needs of offensive linemen.
Before You Submit
App Store support checklist.
- Make sure support@veldheerlinemanvault.com is configured and receiving mail before submitting the app.
- Use https://vlv.football/support as the App Store Connect Support URL.
- Use https://vlv.football as the Marketing URL.
- Use https://vlv.football/privacy as the Privacy Policy URL.
- Use https://vlv.football/terms anywhere the app or store listing asks for Terms of Service.